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State Bank & Trust wanted to provide a single-sign-on for customers to seamlessly integrate its mix of hosted online services. To achieve this, VeriSign® Identity Protection Fraud Detection Service was implemented to unobtrusively monitor and authenticate client access to the existing eBank portal. With comprehensive fraud detection capabilities in place, the bank is able to offer customers a single-sign-on to access its full suite of online banking services, and it now has the necessary flexibility to accommodate compliance with any new banking fraud detection regulations.
We had no idea FDS is as deep as it is. We were blown away with its capabilities. In fact it was like having a birthday! We kept unwrapping ‘gifts’ in terms of functionality and each one was better than the last. Our risk assessment staff was delighted with the way that FDS offers such a rich variety of options to detect fraud.
Erik R. Holmberg,
Electronic Payments and Services Manager,
State Bank & Trust
Industry
- Financial Services
Challenges
- State Bank & Trust wanted to provide a single-sign-on for customers to provide seamless access to its mix of hosted online services.
- To help protect customers’ identities, the bank needed a method of user authentication that would:
- Perform validations in a rapid and unobtrusive manner;
- Include scalability to handle a growing customer base;
- Offer flexibility to help the bank stay compliant with changing government regulations; and
- Not incur any additional IT equipment or management overhead.
Solution
Results
- State Bank & Trust is now able to offer a single-sign-on for customers to access online services.
- Bank clients are not negatively impacted by any of the additional security capabilities that now protect them.
- The bank is well positioned to stay compliant with changing government fraud detection regulations.
- State Bank & Trust has implemented the solution without incurring any additional IT infrastructure or staff to support it.
